Privacy Policy

The General Data Protection Regulation (GDPR), the 2018 Data Protection Act, along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.

Who we are

100% Architecture is based at Stainer Rd, Tonbridge and is pleased to provide the following additional information.

Transparency

We pledge to handle your data fairly and legally at all times. We are also dedicated to being transparent about what data we collect about you and how we use it. By accessing, browsing or otherwise using the 100% Architecture website, you confirm that you have read, understood and agreed to this privacy policy.

Personal Data
We process your personal data to meet our legal, statutory and contractual obligations and to provide you with our services. You do not have to give us any personal information but if you decide not to you are unlikely to receive our optimal customer experience. We will only use your personal data when the law allows us to.

The personal data we collect is as follows:

Your name, email and telephone.
Your name, contact details and any other data you provide.
Communication between us, including emails and text messages.
Other data entered into our site for specific purposes.

We use your data for the following purposes:

To send you service messages by text, e-mail or through social media, to ensure a smooth customer experience and to fulfil our contractual obligations.
To send you relevant communications by email or post in relation to services. You are free to opt out of hearing from us by email or post at any time. Just email us at trevor.gidlow@100architecture.co.uk

All of the above are done on the basis of our legitimate interests or where you have opted in to receive these.

Sharing

We do not, and will not, sell any of your personal data to any third party, including your name, address, email address or credit card information.

Security

The Business will keep your personal information safe and secure, although our administration team will have access to your contact details so that they can contact you. The website uses the highest levels of security to ensure that your information is secure and protected against unauthorised use. The Business will not disclose your Personal Information unless compelled in order to meet legal obligations, regulations or valid governmental requests. The business may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of its staff.

Data storage

All Data is held in the United Kingdom. The Business does not store personal data outside the EEA.

Your Information and Right

We will hold on to your information for as long as you have your account or for as long as it is needed to be able to provide the services to you including guarantee obligations. We may keep hold of some of your information as required, even after you have closed your account, or it is no longer needed to provide the services to you so that we can meet legal or regulatory requirements, resolve disputes, or enforce our terms and conditions.

You have a number of rights that include the following:

The right to be informed about how your personal information is being used
The right to access the personal information we hold about you
The right to request the correction of inaccurate personal information we hold about you
The right to request that we delete your data, or stop processing it or collecting it
The right to stop direct marketing messages and to withdraw consent for other consent-based processing at any time
The right to request that we transfer or port elements of your data either to you or another service provider
The right to complain to your data protection regulator (the Information Commissioner’s Office in the UK) but we hope you would contact us first so we can resolve any issues for you

You can request the following information

Identity and the contact details of the person or organisation that has determined how and why to process your data.
Contact details of the data protection officer, where applicable.
The purpose of the processing as well as the legal basis for processing.
If the processing is based on the legitimate interests of the Business and information about these interests.
The categories of personal data collected, stored and processed.
Recipient(s) or categories of recipients that the data is/will be disclosed to.
How long the data will be stored.
Details of your rights to correct, erasure, restrict or object to such processing.
Information about your right to withdraw consent at any time.
How to lodge a complaint with the supervisory authority (ICO).
Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
The source of personal data if it wasn’t collected directly from you.
Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

To access what personal data is held, identification will be required

We will accept the following forms of ID when information on your personal data is requested: a copy of your driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If we are dissatisfied with the quality, further information may be sought before personal data can be released.

All requests should be made using the contact details below.

If you have any questions and/or complaints, or would like us to stop using your information then please get in touch using the details below:
Data Privacy